FAQS

HOW DO I BOOK?

Please complete our enquiry form on our contact  page  and we will check availability and answer any questions you may have. When you are ready to book, we will ask for a 30% non-refundable deposit to secure your booking and also ask you to read and sign our terms and conditions.

HOW LONG DO WE HAVE ITEMS FOR?

Our standard hire is a maximum of 72 hours, so you can choose to have items for a few hours, a day or 72 hours. We can offer longer hire periods subject to availability and additional cost.

DO YOU HAVE A MINIMUM HIRE AMOUNT?

Yes we do, £75.00 if you require delivery and collection (this excludes delivery and collection costs) If you can collect from our base at Milstead there is no minimum. 

CAN YOU DELIVER AND COLLECT?

Yes we can , we charge £1.00 per mile from our base at Milstead , please see delivery and collections details.

WHAT HAPPENS IF SOMETHING GETS DAMAGED/ LOST OR STOLEN?

If any hired items are damaged, lost or stolen we will provided details of cost. Please see our full Terms and Conditions.

CAN I CHANGE MY ORDER?

Yes you can,  if you wish to add items to your order this can be done up until 7 days prior to your event date. If you no longer require items, you can cancel them from your order but the 30% deposit is non-refundable.

 

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